Refund policy

Roots & Boots Salon & Boutique Return Policy 

We want you to love your purchase! 

Returns are accepted within 20 days of the purchase date with the original receipt. 

To be eligible for returns: 

  • items must be unworn, unwashed, and in original condition. 
    - all original tags must be attached. 
    - original receipt is required 

We do not offer refunds to the original form of payment. Store credit or exchanges ONLY. 

The following items are Final Sale and cannot be returned or exchanged: 

  • sale or clearance items 
  • -jewelry/ accessories 
  • -hair products 

Thank you for Shopping Roots & Boots, we truly appreciate your support & business!